What are cookies?

Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the website, or another website, to recognise your device the next time you visit. Web beacons or other similar files can also do the same thing. We use the term “cookies” in this policy to refer to all files that collect information in this way.

There are many functions cookies serve. For example, they can help us analyse how well our website is performing, or may even allow us to recommend content we believe will be most relevant to you.
Certain cookies might contain personal information but most cookies won’t collect information that identifies you, and will instead collect more general information such as how users arrive at and use our websites, or a user’s general location.

What sort of cookies does the use?

Generally, cookies may perform up to 3 different functions:

  1. Essential cookies: Some cookies are essential for the operation of our website. For example, some cookies allow us to identify customers and ensure they can access the customer only pages. If a customer opts to disable these cookies, they may not be able to access all of the content that they are entitled to.
  2. Performance Cookies: We utilise other cookies to analyse how our visitors use our websites and to monitor website performance. This allows us to provide a high quality experience by customising our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages. We might also use these cookies to highlight articles or site services that we think will be of interest to you based on your usage of the website.
  3. Functionality Cookies: We may use functionality cookies to allow us to remember your preferences. For example, cookies may save you the trouble of typing in your username/number every time you access parts of our sites, and recall your customisation preferences.

We may also use functionality cookies in the future to provide you with enhanced services such as allowing you to watch a video online or comment on a blog or review.

Does anyone else use cookies on websites?

Advertisers sometimes use their own cookies to provide you with targeted advertising. For example, advertisers may use a profile they have built on sites that you have previously visited to present you with more relevant advertisements during your visit to some webpages on We believe that it is useful to our users to see advertisements that are more relevant to their interests. If you are based in the European Union and would like to learn more about how advertisers use these types of cookies or to choose not to receive them, please visit

We may also use or allow third parties to serve cookies that fall into the three categories above. For example, like many companies, we use Google Analytics to help us monitor our website traffic. We may also use third party cookies to help us with market research, improving site functionality and monitoring compliance with our terms and conditions and copyright policy.

More Information

More detail on how businesses use cookies is available at

The above websites are not our sites and we are not responsible for their content.