User responsibilities and Code of Conduct

Due to the limited resources available for provision of public access to the Internet, we reserve the right to limit the amount of time an individual user can devote to a single session.
All users must agree to a code of conduct for use of free Internet services.

You may not:

  • Use computers to make unauthorised entry into other computers or networks.
  • Use the library’s Internet resources to conduct a business or commercial enterprise, or engage in commercial activity such as the distribution of advertising.
  • Attempt to access pornographic, obscene, violent, or racist material. The library staff’s decision as to whether material falls into these categories is final.
  • Invade the privacy of others. This includes not misrepresenting oneself as another user and not attempting to modify or gain access to files, passwords or data belonging to others.
  • Make any attempt to damage computer equipment or software, or to alter the set-up on library computers.
  • Install your own software or tamper with files on the library computers.
  • Download files, torrents, magnets, other file descriptors or indexers or use library computers for file sharing.
  • Engage in any activity that is harassing or defamatory, including the use of language which could be considered to be obscene, offensive or racist.
  • Use the Internet for any illegal activity, including violation of copyright or other rights of third parties.
  • Deliberately introduce viruses.
  • Use the Library’s address for deliveries.

Violations may result in loss of access. Unlawful activities will be dealt with in an appropriate manner.

Children and Parents/Carers

Parents and carers are ultimately responsible for children’s use of the Internet. Croydon Library Network uses a filtering system to restrict access to unsuitable material, but the Internet is constantly changing. Croydon Library Network cannot guarantee that material which you might consider unsuitable will be suppressed. If you are concerned, please supervise your child when they use the Internet.
If you find an unsuitable site please inform a member of staff who will investigate the matter.

The Internet – Information resource

The Internet is vast and unregulated. Croydon Library Network cannot guarantee the quality of information you may find.
Not all the information available via the Internet is accurate, current or complete.
The Internet is a series of communication links leading to a diverse array of information content. In choosing sources to link to its home pages, the library follows its materials selection guidelines. Beyond this, it is not possible for Croydon Library Network to monitor or control information accessible through the Internet, nor are we responsible for its content.
The Internet offers access to information that can be personally, professionally and culturally enriching. But, because the Internet is uncontrolled, it also enables access to ideas, information, images and commentary beyond the confines of selection guidelines applied by Croydon Library Network to its printed and recorded materials.

Controversial material

Ideas, points of view, and images can be found on the Internet which may be controversial and inflammatory. The provision of access does not mean or imply that Croydon Library Network endorses or sanctions the content or point of view of any of the information or commentary which may be found on the Internet. We cannot always protect individuals from information and images which they might find offensive or disturbing.
Public Internet access terminals must be shared by library users of all ages, backgrounds and sensibilities. Since staff cannot continuously monitor the public’s use of the Internet, individuals are asked to be sensitive of others’ values and beliefs when displaying potentially controversial information or images on public computer screens.
Library staff will intervene if members of the public are found to be abusing the facility by, for example, displaying material liable to cause offence to other library users.